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For the fastest response on rent-to-own eligibility, use our 60-second form below. For everything else, email us directly.
If it's about rent-to-own or credit improvement, use the eligibility form. A specialist calls within 1 business day.
Start eligibility form →Eligibility forms: within 1 business day.
Email inquiries: within 1–2 business days.
Hours: Mon–Fri, 9am–6pm ET.
Rent to Own Guide is not a mortgage lender, real estate broker, or credit repair provider. We are a lead-matching platform that connects buyers with vetted partners. See our About page for details on how we work.
If your question is about rent-to-own eligibility, credit improvement, or matching with a program in your city, the fastest path is our free 60-second eligibility form. A specialist reaches out within 1 business day. For general questions, email hello@renttoownguide.com.
We respond to general inbox messages within 1–2 business days (Monday–Friday). High-volume periods around tax season (February–April) may extend response times slightly.
Our specialists call eligibility-form applicants directly — that's the fastest way to get a real person on the phone about your specific situation. General inquiries without a submitted form are best handled by email.
If you're a rent-to-own operator, credit repair service, or mortgage pre-qualification provider interested in becoming a vetted partner, email hello@renttoownguide.com with "Partnership Inquiry" in the subject line.
Send a deletion request from the email address on file to hello@renttoownguide.com with "Data Deletion Request" in the subject line. We'll confirm removal within 30 days as required by applicable privacy law.